Help Center


  • Analytics Overview

    You can view an extraordinary amount of information about how students, researchers, and academics view your p...

    Feb 15, 2017 05:23PM PST
  • What are AuthorRank and PaperRank?

    When viewing works and profile pages, you may have noticed that an additional number is now appearing on profi...

    Sep 29, 2016 04:59PM PDT
  • Keywords

    Keywords are the search queries that people have entered on Google and other search engines to find your work ...

    Feb 07, 2017 02:51PM PST
  • Visitor ID

    The Visitor ID is an anonymous identifier, which allows users to differentiate between individual visitors. P...

    Sep 29, 2016 05:13PM PDT
  • External Links

    The links in your External Links section are the links used to reach your profile, but these link...

    Sep 30, 2016 03:49PM PDT
  • Export analytics data

    To see all your statistics, please click here to head to your Analytics Dashboard. Click Export at the top rig...

    Feb 15, 2017 05:38PM PST
  • Referring site

    The referring site is the site which the visitor was viewing, prior to arriving on your page.

    Sep 02, 2016 01:55PM PDT
  • Percentiles

    What are percentiles? If you have a high percentile in the current 30 day session, this may show on your prof...

    Sep 02, 2016 02:17PM PDT
  • Public Analytics

    If you make your analytics public, other users can only see part of your data. They see part of the Overview p...

    Sep 02, 2016 02:50PM PDT
  • Can't See Analytics

    If you are not able to view your analytics, this may be for a few different reasons: - You are using an outd...

    Sep 30, 2016 03:50PM PDT

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