Help Center

Formatting Issues with Document Preview

Last Updated: Jan 24, 2018 03:18PM PST
If your paper is not previewing at all, check out our troubleshooting tips here.

How do I fix the incorrect formatting in my paper's preview?

If you are experiencing formatting problems with your document's preview, you may want to try re-saving your file as a PDF and then retrying the upload.

On Mac: Open the file in Preview -> File -> Export as PDF...
With Microsoft Word: File -> Save as... -> Select "PDF" as the file type

When you are ready to re-upload your file, this quick article will guide you through how to update a paper without losing any of the page views or associated analytics.

What are the accepted formats for files on

We currently support uploading for the following files:
pdf, txt, ps, rtf, epub, key, odt, odp, ods, odg, odf, sxw, sxc, sxi, sxd, doc, ppt, pps, xls, docx, pptx, ppsx, xlsx

What else can I add?

We currently display content linked from these sources:
  • Vimeo
  • YouTube
  • Google Drive spreadsheets
  • Skydrive spreadsheets (Microsoft)
  • Github repos


Do you still have a question or want to report something that's broken? Get in touch.

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