Help Center


  • Analytics Overview

    You can view an extraordinary amount of information about how students, researchers, and academics view your p...

    Jan 24, 2018 03:22PM PST
  • What are AuthorRank and PaperRank?

    When viewing works and profile pages, you may have noticed that an additional number is now appearing on profi...

    Feb 13, 2019 05:32PM PST
  • Keywords

    Keywords are the search queries that people have entered on Google and other search engines to find your work ...

    Oct 27, 2017 04:45PM PDT
  • Impact Report

    As part of our free analytics package, we provide a 30-day impact report which displays an enormous amount of ...

    May 03, 2019 04:03PM PDT
  • Visitor ID

    The Visitor ID is an anonymous identifier, which allows users to differentiate between individual visitors. P...

    Sep 29, 2016 05:13PM PDT
  • External Links

    The links in your External Links section are the links used to reach your profile, but these link...

    Oct 27, 2017 03:21PM PDT
  • Export analytics data

    From your analytics, you can export all of your analytics data. In order to do so, first go to your Analytics ...

    Oct 27, 2017 03:23PM PDT
  • Percentiles

    What are percentiles? If you have a high percentile in the current 30 day session, this may show on your prof...

    Oct 27, 2017 03:34PM PDT
  • Public Analytics

    If you make your analytics public, other users can only see part of your data. They see part of the Overview p...

    Sep 02, 2016 02:50PM PDT
  • Can't See Analytics

    If you are not able to view your analytics, this may be for a few different reasons: - You are using an outd...

    Sep 30, 2016 03:50PM PDT

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