Help Center

Logging In

  • Changing Your Password

    To change your password, head to your Account Settings page and enter a new password in the Password box. I...

    Jul 17, 2019 03:45PM PDT
  • Resetting Your Password

    If you've forgotten your password, never fear! You can reset your password as long as you can access the email...

    Oct 24, 2017 04:50PM PDT
  • Email Already Taken

    How do I check to see if an email is already in use? Step 1: If you do not remember creating an account, yo...

    Oct 24, 2017 04:52PM PDT
  • Changing Your Login Email

    If you have a new email address or have lost access to your old email address, you can still access your Acade...

    Jul 17, 2019 03:45PM PDT
  • 'Reset password' Link Does Not Work

    If your password reset link doesn't work, please forward the reset email you received to us and change the sub...

    Oct 24, 2017 04:54PM PDT
  • Facebook Connect and Google+ Login

    When you attempt to log in to Facebook Connect and/or Google+, please make sure you do not have any pop-up blo...

    Oct 24, 2017 04:56PM PDT
  • Having Multiple Accounts and Merging Accounts

    At the moment, multiple accounts cannot be merged together. We cannot transfer your information, ...

    Jan 24, 2018 03:04PM PST
  • Logging out

    If you are using a shared computer, you may want to log out. To log out, hover over the downward arrow locate...

    Jun 04, 2019 03:41PM PDT

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