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Refunds, Cancellations, and our 30 Day Money-Back Guarantee

Last Updated: Feb 14, 2018 03:27PM PST

Not satisfied with your Academia Premium subscription?

We offer a 30-day no-questions-asked refund guarantee.

Cancelling your Subscription

If you would like to cancel your subscription to Academia Premium, click the “Cancel Auto-Renew” button on your premium settings page.

You can access this page by hovering over your profile photo in the top right-hand corner, selecting “account settings," t
hen clicking “premium subscription” in the left-hand navigation bar that appears.


To stop auto-renew, click "Cancel Auto-Renew". After unsubscribing, you will maintain your Academia Premium benefits for the remainder of your current subscription period and won't be charged again. This will not refund you.


Please be aware that cancelling your subscription does not automatically generate a refund. In order to qualify for a 30-day refund guarantee, you must contact us.

Additionally, it is important to note deleting your account will not have a refund automatically processed to your account. You still must contact us for a refund within 30 days.


Using our 30-day Money-Back Guarantee

We offer a 30-day money-back guarantee for all Academia Premium subscriptions. If you aren’t satisfied for any reason, please contact us, and select "refunds and cancellations." If you know it, include the email address associated with your Academia account. For fastest processing, provide the following information:


  • If you paid with credit card: the last 4 digits and expiration date of the card which you paid with.

  • If you paid with Paypal: your Academia email address, or your Paypal email address.

If you aren't sure of either of these, please provide the email address where you received our "Welcome to Academia Premium" email.

Remember, all of our refunds must be processed within 30 days of sign up. After 30 days, we are unable to guarantee subscriptions.


Do you still have a question or want to report something that's broken? Get in touch.

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