Help Center

Personal Messaging System

Last Updated: Oct 26, 2017 07:10PM PDT
How do I reach out to an user?

Some Academia users include their email on their profile page. If they do not, you can still reach these users by sending them a private message on You can do this by going to their profile and clicking the "Message" button. 

How will I know when I get a message?

You will receive a notification when you receive a message, or when someone replies to your message. You'll also get a notification if someone leaves you a reason for downloading your paper. You can see these notifications both in your notifications center (the bell), and more specifically the envelope, indicating you have a new message. 

How do I check my messages?

There are many ways to check your messages!  You can check any messages you've gotten by viewing the notification in your notifications tab. To do this, go to the notifications tab (the bell) in your navigation bar, then click it. 

This will bring up all your recent notifications. The ones with the blue background are new - you haven't viewed them yet! If you click "read" next to the notification of the message you want to read, you'll be sent immediately to the message in your Academia inbox. 

You can also view the message clicking "Messages" in your profile drop-down that you can see by hovering over your profile photo in the top right-hand corner of any Academia page. Clicking this will take you to your message inbox, where you can see all the conversations you're in, and select the one you want to read. 

Clicking this will take you to your message inbox, where you can see all past conversations you've been in.  You can also use your message inbox to flag suspicious messages or delete messages you no longer want. You can also view your message inbox by clicking here

The current active message (the one that you're reading) will be indicated by a blue line across the left-hand side of the profile picture of the person you're talking to.

New messages will have a gray background on the left-hand sidebar. Once you view a message, the left-hand background on the sidebar will become white.

 If you're having a conversation in a message, you'll see a "New Message" text with a red line a appear You'll also see a "New Message" bar in any messages you haven't read in that particular message thread.  

If you see a message you think is spammy or inappropriate, you can report it by clicking the small flag next to the name of the user who sent the message. 

If you want to delete the message, you can click the trash can to delete it. 


Do you still have a question or want to report something that's broken? Get in touch.

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